Summary of qualifications

Experience

IBM Global Services, Chicago

Distributed Storage Technical Lead, Storage Component Architect

Account: Royal Bank of Scotland and L2ZH Technical Lead

• Supporting two EMC Symmetrix storage arrays located in Edinburgh Scotland servicing a half a peta-byte of storage.  Developed and established method for managing storage using the symmetrix command line utility and group name service in support of the responsibility requirement to share administrative duties with the client’s own storage team.
• Participated in Request for service solutioning and project planning.  Coordinated project implementation and Disaster Recovery testing with one other team member and the Royal Bank of Scotland’s own storage team.
• Lead coordination of the integration of a dozen new accounts into the newly formed L2ZH department through regularly scheduled account focals meetings and the creation of a team room and process for gathering information and managing projects and tasks across the accounts in the department.

IBM Global Services, Chicago

Distributed Storage Technical Lead, Storage Component Architect
Account: ABN AMRO and Bank of America

• Directed team of two other technical leads and twelve storage analysts in managing and maintaining a peta-byte of storage hosted on EMC Symmetrix, Clariion, HP EVA, Net Apps, and IBM storage arrays servicing over six hundred midrange systems, including windows and all major Unix implementations.
• Developed and established process for estimating requests for service and documenting technical solutions. Analyzed current business and functional requirements and created target architectural documentation.  Evaluated and documented comparative analysis of various vendor solutions.
• Established and documented release management procedures and policies.  Developed database and web front end for recording SAN port assignments.
• Documented and established qualifications and methodology for systems, SAN and storage interoperability.  Developed storage solutions for several clients and assisted in the implementation of a data center migrations solution, moving data between a clients data center and IBM.
• Participated in Storage Transition Architecture meetings and created solutions for five clients.  Created a new Word template for the Storage Transition architecture and assisted other members with documentation.  Participated in planning and implementation of the Gates Data Center migration including coordination of requirements with vendor, Brocade, migration services.

ABN AMRO, Chicago

Senior Unix Administrator, Capacity and Storage Management

• Developed reports, alerts, and established methods for managing system capacity on Solaris, HPUX and Aix.  Developed forms and excel tools to analyze QA test results.  Designed and implemented WLM and SRM configuration.
• Developed procedures, implemented and improved SRDF, Timefinder and created Celerra Timefinder-FS control scripts.  SAN Switch, Hub, Symm, Celerra and Clariion configuration and troubleshooting.  Data migration project management.  Define and pilot ECC implementation and Capacity Release procedures.
• Solaris, HPUX installation, Service Guard, and Aix administration and configuration.  Patch management and system build procedure

Pepsi Cola General Bottlers, Rolling Meadows, IL

Network Administration, Unix Administration

• Installed, upgraded and maintained HPUX OS and optional software.  Developed and implemented EMC Timefinder control scripts and backup procedures.  Developed script to monitor file systems and to reverse engineer LVM configurations.  Managed projects and Junior level Administrators.  Created capacity plans for disk space on two EMC disk arrays and implemented system migrations.  Created Best Practices documentation and defined a standard system configuration.
• Developed Unix scripts and user profiles. Configured network services on Unix Systems. Implemented and monitored corporate WAN/LAN technologies including Cisco, UB, and CSU/DSU devices. Configured VTAM nodes and SNA gateways.

Pepsi Cola General Bottlers, Rolling Meadows, IL

Help Desk, Desktop Support

• Desktop systems and software setup, and hardware troubleshooting and repair.  Developed WinBatch scripts to assist in managing distributed systems.

Chicago Computing, Skokie, IL

5/1993 – 12/1993

Systems Documentation and Technical Assistant

• Wrote documentation for a system developed to monitor IBM mainframe hardware.  Developed menu system and installation batch code, and assisted in debugging NOW and Basic code.

Chicago Computing, Skokie, IL

5/1991-8/1991

Third Shift Operator

• Monitored and managed evening batch jobs and backups on a 4390 Mainframe running VSE/ESA.  Modified JCL to reassign resources.

Systems Proficiency

Hardware / Systems

HPUX 10.20 and 11.x, Solaris 2.6, 2.8 and 2.10, Aix 4.3, 5.1, and 5.2, configuration and management.  Service Guard and VCS administration. HPUX, AIX and Veritas LVM, VXFS and JFS.  Oracle 8x, SQL Server 2000, My SQL, Windows 2000, Netware 4.x, Citrix, and Exchange 5.0 administration.

Languages and Systems Development

Perl, Korn, Posix, awk and sed scripting. Html and JavaScript.  ANSI C, Visual Basic. SD-UX, Solaris packages, AIX installp and RCS.  Project management, Flow charting, UML and Entity Relationship diagrams.

Software

Windows XP/2000, Excel, Word, Word Perfect, Power Point, Visio, MS Project, MS Access, and Front Page.  Reflection X, Lotus Notes and MS Outlook clients.

Capacity Planning and Storage

Metric collection and analysis using OVPA, Service Reporter, OV Performance Manager, sar, iostat, netstat, vmstat, prstat, top, and BMC Perform/Predict.  Network queuing theory and statistical modeling.  SRM, Armtech, WLM and PRM configuration and management.  EMC Control Center 5.2, SPS, Solutions Enabler, DWDM, SRDF and Timefinder.  Emulex, JNI, and Qlogic HBAs.  SAN fabric and loop architecture Cisco and Brocade switch configuration.  SYMM 4, 5 and 6, DMX 2K/3K, Clariion, Celerra, Network Appliance and IBM Total Storage 6800/8300. Netbackup and Omniback administration.

Network Administration

TCP/IP, ARP, DHCP, DNS, NTP, RPC, TFTP, sendmail, POP3, IPSEC, PPTP, telnet, ssh and NFS protocol configuration and troubleshooting.  Ethernet, Token Ring, ISDN, and Frame Relay.  Cisco router and Checkpoint Firewall 1 configuration and troubleshooting.

Education

B.A., Computer Information Science (Technical Track)

Judson College, Elgin, Illinois

3.26 GPA

Professional memberships

Computer Measurement Group